Warehouse Procedures

• Our entire warehouse premises are covered with round the clock security.
• Main Gate Activity :
• Receive supplier invoices and check with client schedule.
• Enter the gate entry details with time, supplier name, no. of cases etc. in the warehouse management software and allow the vehicle to unloading/inward bay.
• Maintain Visitors Register & Mails Registers.
• Check and verify outgoing materials with Gate Pass and update the information in the outward Register.
• Check the waste disposed before sending it out.
• Frisk all the persons going out of office/warehouse.
• Provide Exception Report if any.

• Check the supplier invoices with Client Schedule and gate entry details.
• Unload the boxes and stack the cartons in assigned area.
• Check No. of boxes received and verify their contents through weight with G.R. and Supplier’s Invoice.
• Give Acknowledgement with proper remarks in case of any discrepancy/variance.
• Put manual tags with all relevant details on unloaded boxes.
• Offer the parts for QA inspection if required as per sampling plan with G.R copies.
• Check, Count and Put away the stocks in proper location using barcodes and update in the warehouse management software.
• Prepare the MRN and Discrepancy Note in case of any variance.
• In case of any rejection, prepare a rejection note and send back to the supplier.
• If “Hold” instruction received from QA, the parts, to be kept in Hold area.

• Availability of both racked and palletized locations for storage.
• Check the prime and overflow locations and maintain separate records for overflow locations.
• Maintain fast moving or cross doc location for the immediate picking of the stock received.
• Automated location assignment for the new part after checking the availability, size, quality and quantity of the part.
• Perpetual – daily and monthly count for stock verification.

Picking :

• Import orders in the warehouse management software.
• Generate pick lists as per customer orders.
• Check the locations and part number while picking from locations and pick the quantity as per pick list using barcode scanners.
• Pack the cartons as per pick list details and paste the barcoded pick lists on the cartons.
• Use Baskets and Trolleys for bringing the packed boxes to the Packing Area.
• Prepare daily reports and scheduling of all pick slips received in a day and provide to client.

• Weigh and Strap the packed boxes and record the weight on the cartom.
• Crosscheck the software generated weight on packing slip with the actual weight to figure out discrepancies in picking/packing if any.

• After checking the picking and packing details proper required entries are made in the system and invoice is generated (at clients or our end as decided).
• Handover the invoice to the Dispatcher.

• Prepare an advance schedule for the day’s dispatches and call the transporter’s as per the plan
• Collect the packed boxes from the dispatch locations.
• Fill the required way bills.
• Arrange the orders destination/customer wise and after consolidation send through the Client approved transporter.
• Prepare the gate pass by scanning the cartons using the barcode and get the cartons loaded in front of the security.
• Receive the G.Rs from transporter and feed into the system.
• Allow the vehicle to go along with a printed copy of the gate pass.
• Maintain all records and files.
• Prepare and submit dispatch report.
• Track the shipment till it is reached to the customer.

• Check the claims documents to confirm that all the relevant details are available.
• Register the claims in System and allocate the registration number for reference.
• Send Acknowledgement/registration letter to customer.
• Investigate the claims as per check list/investigate from  A.  Through system packing entry data.  B.   Physical Inventory – If required
• Prepare report of findings according to the checklist.
• Get approval from the concerned official (accept/reject).
• Send final letter of acceptance/rejection to customer.
• Prepare daily claims status reports and review with operation with Client Representative.
• Prepare monthly claim analysis report.

• Conduct daily, weekly and monthly cycle counts to check the correctness of inventory.
• Conduct packing line and inward audits to confirm the correctness of processes.
• Check and verify filed documents and ensure the same is kept in proper condition.

• To fix performance and reporting parameters with the Client and send daily/monthly reports.
• Our online web access provides the live access of information and reports of the warehouse to our clients.

• Ensure up-keeping of the warehouse in all respects.
• Proper lighting and ventilation is maintained.

• Ensure safety of all employees by providing safety equipments and training them regularly.
• Ensure all Fire fighting systems and exit routes are maintained and explained to employees.
• Ensure maintenance and display of safety sign boards on defined areas.
• Train the staff properly on using the material handling equipments.